Privacy Policy

Last updated 31 October 2026.

This policy covers Pondor: the Discord bot, its Discord Activity and this website. It adds detail to Synch’s main Privacy Policy and GDPR Notice, which explain your rights in full. Where this page is more specific, it applies to Pondor.

Who we are

Pondor is run by Synch (“we”, “us”), a volunteer-run online community. Synch is the controller for the data described here, and Synch’s leadership team is responsible for it.

What we collect

• Your Discord user id and username, to know whose birds are whose.
• Game data: your birds, eggs, items, cosmetics, crumb history, fights, Duckdex and the names you give things.
• Your settings, including which reminder DMs you want.
• Server ids where you’ve used Pondor and when (for server leaderboards), and each server’s Pondor settings.
• An audit log of game actions (for example purchases, codes redeemed, settings changes), to investigate abuse and keep the economy fair.
• Where Pondor was added from: which of our links was used to add it (website, /help and so on), when, the server it was added to, and your Discord id if you were signed in to this website at the time. It tells us which links bring people to Pondor.

Signing in on this website

“Sign in with Discord” asks for your basic profile (identify) and your server list (guilds). We use the server list once, at sign-in, to find servers that also use Pondor and whether you can manage them; we keep only those servers (name, icon, and whether you can manage Pondor’s settings there) and forget the rest. Discord’s access token is thrown away straight after sign-in.

The website sets one cookie to keep you signed in. It holds your Discord id, username and avatar, is signed so it can’t be changed, and expires after 7 days or when you sign out. No tracking or advertising cookies.

The Discord Activity

When you open Pondor’s Activity in a call, Discord tells us who you are and who else is in it, so everyone’s champion can appear on the shared pond. The audit log notes that you opened it, and in which server and channel. Nothing else is stored about the other people in the call.

What we don’t do

We do not read your messages, collect your email address, keep your other servers, sell data, show adverts or use your data to train AI. Pondor has no privileged Discord intents.

Why we use it

Only to run the game you’ve chosen to play, keep it fair and secure, and fix problems. Under the GDPR our lawful basis is legitimate interests: running a game people ask to use, and protecting it from abuse.

Who sees it

• Other players see your birds, pond (if you allow visitors) and leaderboard places.
• Synch’s own community bot, Doodle, can look up a player’s birds and nest size and hand out crumb codes, for events in Synch’s servers. Every lookup is logged.
• Nobody else. Pondor’s data lives in its own database on a server in the EU, run by Synch. Website traffic passes through Cloudflare. Discord handles everything inside Discord under its own privacy policy.

How long we keep it

• Game data: while you play, until you delete it.
• Backups: the newest 20 copies (about three weeks), so deleted data is gone from backups within that time.
• The audit log: while Pondor runs. If you delete your data, your Discord id in it is replaced by an anonymous code.
• The website cookie: 7 days, or until you sign out.
• Where Pondor was added from: link visits 30 days; the record for each server 2 years.

Your rights and choices

• /pond → Menu → My settings → Download my data: everything we hold about you, any time.
• /pond → Menu → My settings → Delete my data: deletes your birds, items, crumbs and profile. Records other players depend on (fights you were in, economy totals, the audit log) are kept with your Discord id replaced by an anonymous code.
• To correct something, object to how we use your data, or ask anything else, open a ticket in the official Pondor server.
• You can also complain to your data protection authority. Synch’s GDPR Notice and complaints page explain how.

Changes

When this policy changes, the date above changes. Big changes will be announced in the official Pondor server.

Contact

Open a support ticket in the official Pondor server.